About IT Cousin – Local Tech Support with a Personal Touch

Based in Canterbury, IT Cousin provides honest, fast, and eco-conscious laptop, PC, and Wi-Fi support for home users, students, and small businesses.

IT Cousin was founded to make IT support feel simple, local, and trustworthy again.

No jargon, no outsourcing — just solid help with common tech issues, from repairs and upgrades to scam protection and internet problems.

We’re a small operation built around practical service, fast communication, and community-focused values. If we can fix it, we will. If we can’t, we’ll explain exactly why.

IT Cousin – Certified Technician

Experienced in diagnostics, hardware & software repair, custom PC builds, and local tech support. Every service starts with honest advice and ends with a working device.

Apple Support – Trusted Referral Partner

While we don’t handle Apple repairs directly, we can point you to trusted specialists who do. No upsells, no guesswork — just reliable referrals if you're using a Mac, iPhone or iPad.

Frequently Asked Questions

We refer Apple repairs to trusted local partners.

Diagnostics cost £25–£35 depending on the issue. No obligation to continue.

Yes — we offer eco pick-up and return services within Canterbury.

Payments can be made via Card, Bank Transfer, or Cash.

We’re Canterbury-based, supporting local homes and businesses in the area.

Having Computer Trouble?

Schedule a local visit or send us a message — you’ll get quick help with clear pricing and no hidden nonsense.